People do not plan to fail – They fail to plan
CRM applications have been around for more than two decades and have grown from Salesforce, which was the first to market; with plenty of customers who are enjoying the process while thousands are seeking more intuitive products, to dozens that serve industry niches with exceptional accuracy.
I am presenting the steps and processes organizations should follow that will result in successful implementation and user adoption.
Filed under CRM, Implimentation, Application, Steps, SalesForce, Cool Life, Processes, Business planning
The CRM landscape is turning increasingly challenging for local, hosted, and independently operated CRM providers. The inability to meet the client’s technology needs, lack of flexibility, and the presence of large CRM providers has shaped the extremely competitive climate of this sector.
Filed under CIOReview, crm, cool life systems, salesforce, anylitics, database, cool life crm, financial services crm, mobile crm, websites