Reaching and communicating with your prospects and customers are at the heart of every business in every industry. Business owners who grasp this understanding look to leverage a robust customer relationship management (CRM) application and develop strategies that improve a reputation as a customer-focused company.
Filed under crm, improved revenue, view data, small business, enterprise, sales pipeline, reporting
5 Reasons why Customer Relationship Management (CRM) software is your gateway to efficient lead management.
Filed under customer relationship management, crm, small business, business, new customers, retain
Despite relative recovery from the economic recession of the past few years, small businesses are still suffering from consumers cutting back on discretionary spending. Numerous industries, especially food service and hospitality, have been directly impacted by this negative shift. While the goal of business owners is to increase profit, external factors are causing customers to spend less during every visit.
Filed under coupons, discounts, small business, brand image, brand awareness, traffic